I am an expert. I wish I had more confidence in what I knew and studied. In the beginning I questioned myself a lot. I felt there is no way I can learn everything to help my clients get the results they desire. I was also very young. I became an aesthetician at 18 and […]
Setting up your membership for your spa to succeed
Have you seen more companies around offering memberships for their products and services? There is a reason why? No one would be doing it if it wasn’t working. I remember years ago bringing up this idea to my spa business partner and it was shot down at first. How would that work? Wouldn’t we loose money?
The Importance of Inventory
The Importance of Inventory Keeping track of inventory is one of the most important responsibilities for a business owner or manager to have and at the same time one of the most difficult. This is the only way you will know what you have on the shelf and how much you are supposed to have. […]
5 uncommon tips to be more productive
Don’t have enough time to write emails, posts, email specials, work on customer service, order supplies etc…. Here are some tips to help you get on track for 2019. To do list Make a list of the most important 25 tasks to get done Circle the 5 most important ones and focus on those Do […]
How to create my own skincare line?
How to start your own skincare line Has it crossed your mind you could have your own skincare line? Do you think it would just cost way too much? Why should you even consider creating your skin care line. We will get all these questions answered. Benefits in creating your own skincare line for your […]
Enhancing Your Spa Menu
Enhancing your spa menu can save you money and make you more money. Having a great service menu is crucial. In my 20+ years of working in the spa service industry I have tried all types of menus. From super long books that are so detailed (and expensive) to short and sweet one page menus. […]
A Little Gratitude Goes A Long Way
It’s getting close to that time of year when we are reminded to be thankful for what we have in our lives. Studies show that being grateful year round can result in major positive impacts on our lives. Gratitude can open the door to many opportunities and great relationships. Even from something as simple as […]
Fall facials treatments and must have retail
Kids are back to school and people are starting to get back into the swing of things. This is the time they will start on their regimens again. Here are some popular fall treatments to incorporate in your spa. Pumpkin Complexion Enzyme Peel – This is something your office can offer and can take 30-50 […]
Increase Profits and Customer Loyalty with Memberships
When someone hears the word “membership” the first thought that may pop into their head is a “gym membership”. As we all know it takes more than one visit to the gym for you to see the results in your body. Well, why doesn’t that same thought go into skincare? One treatment for the skin […]
5 Tips To Improve Front Desk Customer Service
1. EMAIL FOLLOW UPS You may be familiar with follow up emails when it comes to interviews. Follow up emails give you the opportunity to get full feedback from your client and how they felt their appointment went. This could be considered a personal connection and lets the client know how important it is for […]