May 17, 2023 shipping your products this summer

Shipping this summer

WARM WEATHER SHIPPING

With warmer weather coming we will be modifying our shipping schedule to Monday through Wednesday to avoid shipments sitting in warm trucks or warehouses.

Our natural products packaged in packaging that can be sensitive to temperature changes.  During very warm weather, products may soften or even melt in transit as they sit in warm mail trucks, mailboxes or on front porches.

Since melting is a natural reaction to heat and we have no control over the conditions during transit or delivery.

WHY DOES ThIS PROBLEM EXIST?

One of our biggest challenges for natural skin care products is controlling the effect of outside temperature. There are times our thicker products are excellent product during the cold winter only to discover the product is too soft in the summer.

Many commercial products contain phthalates to stabilize and maintain viscosity (thickness), cocamide DEA, MEA to thicken, stabilize and emulsify, petroleum based oils and waxes to thicken and stabilize and other additives to insure that their products maintain the same consistency through all temperature variations. Our natural organic products do not contain these or any other synthetic additives.

WHAT TO DO ABOUT WHEN YOU RECEIVE YOUR PACKAGE

On sunny or warm days it is best to refrigerate BEFORE opening the products or let the package site in normal room temperature for 24-48 hours.  If you open items right away, they may spill out and make a mess! Giving product time to get back to a normal temperature will let it get to its normal state.

The quality and healing properties of our products are not affected by warm temperature.

WHAT WE ARE DOING TO HELP THE PROBLEM

During hot weather we do our best to protect our products from heat in transit. 

  • We check every product before it is packed for shipping
  • We are using boxes that allow more padding for insulation
  • We are using shipping ice packs to keep products cooler longer.
  • We wrap our delicate products in bubble wrap or other padding to add another layer of insulation
  • We are shipping order Monday to Wednesday to avoid extended time in trucks and warehouses.

Let us know if you have any questions or comments. We would love to hear from you to know what we can do to improve our products and shipping.

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