Returns
We offer reasonably priced samples of skin care and treatments.
Returns of skin care are limited to damaged or incorrect merchandise. If you are worried about a reaction to any skin care products, please request samples first. Please take advantage of our inexpensive samples before purchasing full-sized products, contact us if you have any questions about which products will work best for you.
Items may be returned within 30 days of purchase only if:
- Item was received damaged or defective
- Incorrect item shipped
Cancelled Orders
Orders may be canceled if the products have not been shipped. Cancelled orders are charged a 20% re-stocking fee for processing costs.
Shipping charges are non refundable unless the return is a result of our error. Call our office with any questions. Return products by USPS or other common carrier to:
Back Ordered Products
Because our products are fresh, occasionally they will be on back order when your order is filled. If you receive your order and an item is missing, the letters B/O will be written next to the item on the invoice; this indicates the item is on Back Order. Back Ordered products ship as soon as we receive them, with no extra shipping charges to you. We appreciate your patience.
Damaged or Incorrect Merchandise
If a product is not in good condition when it arrives to you, please contact us with your order number and return the damaged goods. We will replace the product as well as the shipping cost incurred to you.
Need help?
Contact us at {email} for questions related to refunds and returns.